Little Umbrella Shipping & Logistics Policy

At Little Umbrella, we are committed to providing a fast and reliable shopping experience for our customers in the United States.

1. Shipping Methods & Delivery Times

• Standard Shipping: Delivered within 7 business days.

• Expedited Shipping: Delivered within 2-3 business days.

Delivery times may vary slightly during peak seasons, holidays, or due to unforeseen circumstances such as weather.

2. Shipping Costs

All orders to the United States enjoy free shipping, regardless of order value.

3. Order Processing Time

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

4. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package directly on the carrier’s website.

5. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 7 days at info@littleumbrella.co.nz. We will work with the carrier to resolve the issue, offering a replacement or refund as appropriate.

6. Returns & Exchanges

For returns or exchanges, please refer to our Return & Refund Policy. Return shipping costs are the responsibility of the customer unless the return is due to our error.

7. Customs & Duties

Orders shipped within the United States are not subject to customs fees or duties.