FAQ
Frequently Asked Questions
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What is Little Umbrella?
Little Umbrella was founded in 1979 and was conceived in clean, green New Zealand. It has a history of 46 years and is the Pioneer in organically formulated children's' nutritional products. Little Umbrella delves deeply into the field of nutrition, always adhering to rigorous and scientific nutritional ratios and high-quality raw material selection, developing high-standard products for global households, including children's and adult series products.
What products does Little Umbrella focus on?
Little Umbrella focuses mainly on children's nutritional products, our formulations are targeted at key nutrients children need, such as calcium products to promote growth, lutein to protect the eyes, DHA to support brain development, improve immunity with Vitamin C and so on. Check out our full product catalogue!
Why Choose Little Umbrella?
With our product philosophy being: safe, effective, tasty, and most importantly, fun to eat -- rest assured that we are looking out for little explorers everywhere!
How do you handle shipping?
Our shipping fees are based on the total weight of the order, the shipping address, and the selected courier service. Generally the shipping fee for ordinary domestic areas is between $8.00 and $20.00. However, in order to provide you with more accurate shipping information, it is recommended that you add the product to the shopping cart and enter your shipping address before placing an order. The system will automatically calculate and display the shipping fee. When the order amount reaches $100.00 or more, you can enjoy free shipping. In addition, during certain promotional activities, we may also launch a more favourable free shipping policy. So please pay attention to announcements made on our official website or social media platform.
When will my order arrive?
Usually, our orders will be shipped within 1~3 working days after confirmation. Under normal circumstances, domestic orders generally take 3 to 7 working days from shipment to delivery, but there are some remote areas or island areas that may take longer to deliver goods, please refer to the logistics information for details. If you have any questions about delivery time or logistics information, please feel free to contact our customer service team. We will do our best to provide you with help and support.
What international certifications has Little Umbrella got?
Little Umbrella's Liquid Calcium and Liquid Lutein products have just received BioGro's esteemed Non-GMO Verification - this is coming to the full range soon!